Aurora Apps

Refund Policy

We are prepared to assist you in growing your eCommerce brand.

Methods for connecting.

Chat option is available through

  • support@aurora-apps.com (e-mail)
  • Whatsapp number is +91 98988 91781
  • The account manager and onboarding manager will be able to plan hangout calls for in-depth conversations using the calendar you have available.

Working Hours

  • All optimization-related concerns will be resolved in one working day. We are available from 10 AM to 6 PM, Monday through Friday, except holidays.
  • The response time for all specialised reporting requests, bugs, and technical difficulties is two working days.

Responsibility of Ads Content

Ad Content Ownership All posted material must adhere to this Agreement, all relevant laws, rules, and ethical advertising standards.

Refund Procedure

Your premium plan is revocable. The Aurora applications Platform is a self-serve platform, and the cancellation can be scheduled there.

We invite you to check our refund and return policy if, for any reason, you are not entirely happy with a purchase.

Any products that You purchased from Us are subject to the aforementioned conditions.

Your Order Cancellation Rights

You have the right to return Your purchase without providing a justification.

You must give Us a clear declaration of your decision in order to exercise Your right to cancel. You can let us know your choice by:

Within 14 days of the day of your request for refund, we will reimburse You. You won't be charged anything for this reimbursement because we'll utilize the same payment method you did for the Order.

General
Communication

For general queries, including partnership opportunities, please email info@aurora-apps.com

Technical
or Account Support

We’re here to help! If you have any technical issues, contact us info@aurora-apps.com